Terms and Conditions

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We aim to make our work process and terms and conditions as transparent and easy to understand as possible. Our process will be outlined at our initial meeting so you know what to expect at each stage.

Graphic Design and Printing

Part of the proofing process is to eliminate errors before going to press. Clients need to double check that everything is correct including layout, text and spelling.  By approving the artwork proof, it's agreed that everything is correct the way it is shown in the proof. Whilst all care is taken by Minicorp to ensure a high quality standard, Minicorp is not responsible for artwork printed that contains incorrect details.

Approval of an order

Once an order is approved, no changes to content, layout, delivery or any other instructions can be made to the order. The order will need to be cancelled. You are still liable to pay the full cost of the printing, as once artwork is approved and submitted to our printers, it is in production and will still be dispatched. Should changes wish to be made, a new job needs to be requoted and submitted. If you agree with these terms, confirm your artwork is 100% correct and no further changes are required, an artwork sign-off sheet is signed by the client. Printing will begin once this form is submitted to Minicorp and any requested payments are made.

Website

Once the website is reviewed by the client on the development test website, all content is signed-off to eliminate errors before going live. Clients need to double check that everything is correct including layout, text and spelling.  By approving the website, it's agreed that everything is correct the way it is shown online. Whilst all care is taken by Minicorp to ensure a high quality standard, Minicorp is not responsible for incorrect information displayed. The website will be uploaded to the live web once the 'sign and upload' form is submitted to Minicorp with final payment.

First 30 days of live website, unlimited minor changes

Clients have 30 days (including weekdays and weekends) from the following business day of the website files being uploaded to the web server, to request minor changes without incurring additional service charges. Should any changes, including minor changes, be required after the 30 days, service charges may apply.

Minor changes include, but are not limited to: small text alterations, text additions, text deletions, image changes, image additions, image deletions, image placement, font changes, font size and font colour. It does not include additional pages, content restructure, layout changes, image development, web forms, image and photo galleries, animations, flash images, e-commerce facilities including Paypal, statistical counters, keyword analysis tools and other web development tools and facilities that does not come under the 'minor changes' definition.

Virtual PA Service

After discussing your requirements and anticipated time to complete, our services will be discussed and quoted. An official quote outlining the required services will be emailed (where possible) to you for signed acceptance. Once accepted, it is to be faxed, emailed or posted back to Minicorp in order for work to commence. If work is forwarded prior to this, then it will be assumed that the quote has been accepted and you wish for work to proceed. A deposit may be required with acceptance of the quotation. Any additional expenses, such as phone calls, postage, courier services, STD/ISD phone calls, special stationery etc. will be additional and will be itemised on the final invoice. Minimal phone calls and emails will be included in the hourly rate.

Minicorp will endeavor to provide an error-free product, however final proof-reading is the responsibility of the client and Minicorp will not be responsible for any oversight of the client.

Software and Hardware

After discussing your requirements, a quotation of your goods and related services will be emailed (where possible) to you for signed acceptance. Once accepted, it is to be faxed, emailed or posted back to Minicorp with full payment. Items will then be ordered, and a suitable time to deliver items will be arranged.

Invoices and Payments

All information required to make payment for goods and services supplied by Minicorp are clearly stipulated on an issued invoice. Terms are usually 14 days unless an alternative due date is stipulated on an invoice. Minicorp retains ownership of all goods and artwork until payment has been made. For orders of hardware and printing, payment is required on issue of the invoice, prior to goods being sourced.

Website and Email Hosting

Minicorp is invoicing for Raid7 Corporate Hosting Services provided by Raid7 Pty. Ltd. On beginning a new hosting plan, pro-rata payment for backdating to the sign-up date will be invoiced. Web hosting is invoiced in advance and is due within 14 days of the invoice date.

Non-Payment

Additional fees and charges may apply if payment is not received by the due date. Web services may be suspended for non-payment of a client's corporate hosting plan invoice. Web hosting, Internet accessible files, and email will be suspended if any payment is 30 days past the due date on your first invoice. Suspension of web accounts (Internet accessible files and email) may be done without additional notice. Minicorp will not be responsible for loss of business, monetary losses, or email delivery due to non-payment. Please pay on time and before or on the invoice due date to avoid loss of web services.

If a client is past due date on any invoice or service, then Minicorp may decide not to supply additional services requested by the client, until the account balance on ALL outstanding invoices are paid in full. Please communicate with us if you are having a problem paying your invoice or paying on time.

Minicorp Marketing

By engaging Minicorp in submitting enquiries, receiving quotes and invoices and/or requesting free samples or joining Minicorp Facebook page, you agree to receive email and online communication for Minicorp specials, promotions and general newsletters. We will not bombard you with countless messages and we will not sell/pass on your information to any third parties unrelated to our business dealings. You can unsubscribe at any time by emailing us at enquiries@minicorp.com.au.

General

Minicorp may revise these terms at any time by updating this website page. You should visit this page from time to time to review the then current terms. Minicorp may not always notify you in writing if additions and/or updates have been made. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages at this site. Minicorp reserves the right to update these terms and conditions of at any time. Your continued use of the Minicorp website means that you accept those changes.